Integrating Locale webhooks to Whatsapp
A
Written by Aditi
Updated over a week ago

The following is a step-by-step manual on how to integrate Locale webhooks into WhatsApp.

Webhook Target URL from Locale: https://tesseract.locale.ai/quick_actions/whatsapp


Step 1: Users can go to developers.facebook.com and click on the app they created to integrate with Locale.

Step 2: Once the app is selected, navigate to the WhatsApp section in the left sidebar, choose Whatsapp, and select Configuration


Step 3: In the configuration menu, set the callback URL by selecting the EDIT button under webhooks and add your organization’s webhook URLs



Step 4: Paste the webhook callback URL and provide the verification token provided in the integration screen on Locale.



Step 5: Once the webhook details are verified, Click on the manage webhook fields and subscribe to the following fields

  • message_template_status_update

  • messages

  • phone_number_quality_update





Step 6: Once the details are pasted, click on verify and save. Once your webhook is verified, you will be able to see a verification success message on Locale.

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